A letter of dissatisfaction is a letter that you send when you are dissatisfied with something. Common uses of this letter include complaining about customer service, complaining about a product you bought, or complaining about the actions someone took against you. For example, if you had a dispute with a business, and you did not agree with the way they handled the situation, you would write them a letter of dissatisfaction stating your feelings on the issue.
Sample letter of dissatisfaction
Maurice J. Elmore Inc.
2765 Crestview Manor
Indianapolis, IN 46204
To Whom It May Concern:
I am writing to express the poor service I received when I called your customer service line on January 15th, 2009.
I had originally purchased an external hard drive from your company. When I got home, I was having trouble setting it up. So, I read the information sheet and decided to call your customer service department.
After being put on hold for over 10 minutes, I was greeted by a rather unprofessional employee. They kept on interrupting me, they were rude, and they offered no real solution to my problem. In the end, I returned the hard drive to the store, and it is safe to say I will never be purchasing another one of your products.
If you truly value your customers, I highly suggest you teach your customer service representatives how to deal with people.
Sammie T. Shaw